Dollar rent a car has committed to maintaining high standards of cleanliness for its vehicle and to protect our employees and customers during this pandemic. The following guidelines, which are now being followed by Dollar Car Rental, are based on the document circulated by the Dubai Economic Department, and other published documents by competent authorities.
All operating counters are now 100% sanitized every day as per DED instructions and we strictly monitor them on a daily basis. Every counter has hand sanitizers and sterilization material for cleaning. A weekly auditing process is in place to check and implement all the process.
How We Help To Protect Our Employees
Dollar provides a safe work atmosphere during this challenging time and continues to monitor the situation, implementing additional safety measures at all times.
- Provision of mask and hand sanitizers:- DHA approved hand sanitizers have been installed at all offices. Mask and gloves are worn by all staff working and a sufficient quantity of masks and gloves have been stocked in each location. With face shield protectors given to each staff and drivers.
- Physical distancing stickers:- Physical distancing stickers are placed on the floor alerting our customers and staff about distancing of 1.5 meters while transacting. Maximum capacity stickers will be also placed outside our counters to avoid crowding.
Covid -19 awareness posters have been placed in every counter informing the Dos and Don’ts to all customers and employees.
Employee health checks:- All staff including driver and counter agent will have to go through a thermal screening before their start of the shift . A dedicated person is assigned to check all staff reporting on duty to undergo temperature checks and a log sheet is been maintained. Staff who are unwell are been asked to stay at home and will be asked for a medical certificate to resume duty.
Cleanliness of Dollar vehicles.
Vehicle cleanliness is very important to us and to our customers at all times. However, during this moment before we deliver our cars to customers apart from the normal wash and cleaning, we are minutely focusing on below areas in the vehicle wherein there is a high chance to human touch.
Following are the areas which are focused more
- Cup holders
- Areas between seats
- Door handles
- Shelves door interior pockets
- Steering wheel
- Indicator switches
- Tires will be polished
- No smoking sticker in the car will be pasted
- No car seat stains will be present
- Fumigation machine is used for cleaning cars and sanitizing for our cars